Frequently Asked Questions

Everything you need to know about turning recurring noise into a clearer record with SilentProof.

Does SilentProof work offline?+
Yes. SilentProof keeps your incident records on-device, including reference sound levels, location context, and timestamps. You do not need an internet connection to capture incidents or review your evidence history.
What kind of record can I export?+
Free users can export up to 3 PDF records, and Pro removes that cap. Each PDF record includes reference sound levels, timestamps, location details, and any context you added for landlords, property managers, or city agencies like 311.
Can I use the report in a landlord or 311 complaint?+
SilentProof is a documentation tool and does not provide legal advice. Consult a qualified professional for legal guidance in your jurisdiction. The report includes structured documentation (reference sound levels, timestamps, and location details) that can support your complaint. Always check your local recording laws before capturing audio.
How accurate are the decibel readings?+
SilentProof uses your phone microphone to measure reference sound levels. Those readings are best used as supporting evidence and pattern tracking, not as certified sound level meter measurements.
Is my data private?+
Your recordings, notes, and record data stay on your device unless you choose to export them. We never sell your data or share it with third parties. See our Privacy Policy for full details.
Does the PDF contain my audio recording?+
No. SilentProof keeps the WAV audio with the local incident record, while the PDF summarizes reference levels, timestamps, location, and context. Audio leaves your device only when you explicitly share the audio file.
Do I need a subscription?+
No. Free includes unlimited incident recording and 3 PDF exports. Pro is a one-time $9.99 upgrade for unlimited PDF export. It is designed so you can start documenting incidents first, then upgrade only if the issue becomes ongoing.